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Prepaid taxi service charge at Delhi airport: is it normal?

The prepaid taxi booth adds a small service charge

Usually normalThis is how it normally works. The note below says when it is not.

Normal. The booth is run under Delhi Traffic Police and gives you a signed receipt.

Delhi Traffic Police's page says the prepaid booths add a small service charge to the base fare and give you a signed receipt with the taxi number, destination, charges and fare. The system is optional, so you can also use an app cab or the metro.

Say this

“Can I have the receipt, please?”

Do this

  1. 1Pay at the booth, not to the driver at the kerb.
  2. 2Check the receipt shows your destination, the taxi number and the fare.
  3. 3Hand the receipt to the driver at the car. Don't pay anything extra.

When it is not normal

A baggage charge, if any, is listed on the receipt too. If the driver asks for more than the receipt says, say no. The page says you can SMS 56767 to complain about a driver's behaviour.

Use this instead

Prepaid booths are at the airport and several railway stations.

Where this comes from · checked Oct 2026
  • Delhi Traffic Police: prepaid booths

Traveller posts are individual accounts, not a count. This is guidance, not legal advice or a guarantee. When in doubt, don't pay and check with your hotel.

Feel unsafe? Call 112. For a tourist problem, the free 24-hour tourist helpline is 1800 11 1363 (short code 1363).

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Read more

  • Are prepaid taxis at Delhi airport safe?

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